📍 San José, Costa Rica 📱(506) 0000 0000 ✉️ [email protected]

S U M M A R Y

Hi there!

I’m not a designer but I do my best.

Characterized by being responsible and organized. My motto is: What I don't know yet, I can learn it.

I’m a Project Manager with experience helping companies have continuous improvement across multiple departments, deliver and adequately communicate results, and manage different groups of personnel to ensure excellent operational cadence.****

E D U C A T I O N

2014 - 2016 📍 TGU, Honduras 🇭🇳

Ms. Project Management Universidad Tecnológica Centroamericana

2010 - 2014 📍 TGU, Honduras 🇭🇳

Mechatronic Engineer Universidad Tecnológica Centroamericana

P R O F E S S I O N A L E X P E R I E N C E

Franco Restaurante Project Manager 📍 SJO, Costa Rica 🇨🇷

Project Manager

• Project Management: Ensure all projects are completed on time, within budget, and in compliance with established standards. This involves detailed planning, proper resource allocation, and efficient coordination of all project-related activities.
• Operational Efficiency Improvement: Identify opportunities to optimize restaurant operational processes, which may include implementing management systems, task automation, or workflow enhancements.
• Cost Control: Collaborate with other departments to monitor project-related costs and maintain a healthy financial balance.
• Efficient Communication: Facilitate smooth communication among the management team members and other departments and suppliers. This may involve managing emails, phone calls, and report preparation.
• Administrative Support: Assist with administrative tasks such as report preparation, file management, and important documentation preparation.
• Implementation of Marketman platform and Revel for inventory management, product costing, menu item preparation and elements, and waste management.

GRUPO 3C | Farmavalue Executive Office Assistant & Regional Project Manager 📍 SJO, Costa Rica 🇨🇷

Project Manager

• Spearheaded content development and managed the platform for a regional training center, targeting the onboarding of new pharmacy personnel.
• Led a comprehensive catalog homologation project for over 60,400 SKUs, resulting in standardized sales analysis across laboratories and product families.
• Successfully oversaw a company-wide platform migration project, transitioning over 2,500 users from GSuite to MS365.
• Managed the remodeling project of 38 villas in Roatán Honduras and offices on a regional scale.
• Drove the design and creation of captivating content for the group's new website.
• Actively administered regional platforms including Notion, Bitrix, Smartsheet, Lucidchart, Zoom, Microsoft 365.
• Skillfully coordinated regional events with precision and efficiency.

Executive Assistant

• Skillfully programmed and coordinated meetings, meticulously managing agendas and arranging travel logistics.
• Strategically planned, coordinated, and confirmed logistics for regional meetings.
• Provided training and invaluable support to both management and operational staff.
• Efficiently managed and oversaw various enterprise-level platforms.
• Expertly collected and organized managerial documentation, streamlining legal and operational processes.
• Adaptable and ready to perform any assigned function, ensuring seamless operations.

PROCONSUMO Product Manager 📍 TGU, Honduras 🇭🇳

• Spearheaded market development and drove the profitability of renowned brands including Revlon, Almay, Colorsilk, and Mollis.
• Conducted in-depth product marketing analysis and provided accurate P&L forecasts, enabling data-driven decision-making.
• Demonstrated exceptional expertise in inventory management, ensuring optimal stock levels and compliance with sales volume targets.
• Developed and implemented effective market strategies to maximize brand visibility and capture target audiences.
• Proactively managed dates, prices, and specifications for product promotions, ensuring successful marketing campaigns.

Swiss Optics Marketing & Purchasing Mgr. 📍 Honduras 🇭🇳 | Costa Rica 🇨🇷

• Held full responsibility for the strategic management and execution of marketing and promotional activities.
• Developed a comprehensive publication calendar for social media, ensuring consistent and engaging content delivery.
• Oversaw the selection and purchasing planning of SKUs for each store, optimizing inventory management and ensuring product availability.

IP Consultant 📍 TGU, Honduras 🇭🇳

• Documented detailed process flowcharts for the Accounting and Supply Chain departments, providing clear visual representations of their workflows.
• Conducted thorough analysis to identify areas of inefficiency, failures, and bottlenecks within the processes.
• Developed comprehensive improvement proposals to enhance the process flow, streamline operations, and increase overall efficiency.

S K I L L S

Excel

Notion

Smartsheet

Microsoft 365

Google Suite

Trello

Project

Zoom

Canva

Monday

S T R E N G H T S

Responsible

Discipline

Empathy

Relator

Learner

Harmony

Developer

Individualization

Focus

Achiever

L A N G U A G E S

Spanish 🇭🇳 Native

English 🇺🇸 Level C1

French 🇫🇷 Level C2

H O B B I E S